R.W Hart and Associates
Skills Summary
Over 40 years of complex systems maintenance craft and executive management experience including electronic flight simulators, digital computing systems, enhanced 9-1-1 systems and electronic telephone switching equipment.
Employment History
Electronic Flight Trainer Technician
The US Air Force
Job description - Operated and maintained Link and
Curtis-Wright Flight Training Equipment. Also conducted instrument
flight training using flight training systems.
Chemical Process Operator
The Alcolac Chemical Inc.
Job description - Operated complex chemical process systems
in Lab and Manufacturing environments.
Ceramics Quality Control Analyst
The General Electric Corp.
Job description - Managed the "Slip House" quality control
functions in the Baltimore Locke insulator plant.
Telephone Central Office Equipment
Repairman
The Chesapeake & Potomac Telephone Co.
Job description - Maintained #5Xbar and #1ESS central office
switching equipment.
Electronic Training Instructor
The Chesapeake & Potomac Telephone Co.
Job description - Taught basic electronics through advanced
#1ESS central office equipment maintenance.
Telephone Station Equip. Maint. Foreman
The Chesapeake & Potomac Telephone Co.
Job description - Supervised the telephone station
installation operation in Western Baltimore County.
Telephone Equip. Maint.
Foreman-Supervisor
The Chesapeake & Potomac Telephone Co.
Job description - Supervised at the 2nd level the telephone
station and PBX installation and maintenance operation in Northern
and Eastern Baltimore City.
District Manager - Installation and
Repair
The Chesapeake & Potomac Telephone Co.
Job description - Managed telephone installation and repair
service function for Downtown and Western Baltimore City.
District Staff Manager - Operation
Support Systems
The Chesapeake & Potomac Telephone Co.
Job description - Managed the organization responsible for
the operation and maintenance of minicomputer based operation
support systems for the C&P telephone Companies (Maryland, Virginia,
West Virginia, and the District of Columbia). Also directed the
implementation of e9-1-1 in the C&P footprint.
Director - Minicomputer Technical
Support
Bell Atlantic Telephone Corp.
Job description - Managed the organizations responsible for
operation, maintenance and engineering level support for
minicomputer based operation support systems (MMOCs) and electronic
switching equipment (ESAC).
Director - National 9-1-1 Service
Delivery
Verizon Communications Inc.
Job description - Managed the organizations (service
management, customer service centers, service assurance, and 2nd
tier technical support) responsible for the 9-1-1 service in
Verizon's footprint (continental USA and Hawaii).
Education
Baltimore City College
Baltimore, MD
Music Academic
USAF Flight Training Devices School
Chanute AFB, ILL
Electronic Flight Training Devices School
The C&P Tel. Co. Training Center
Baltimore, MD
Basic - Advance Equip. Maintenance
Baltimore Junior College
Baltimore, MD
Electronic Engineering Technology
Johns Hopkins University
Baltimore, MD
Industrial Management
The C&P Tel. Co. and AT&T Training
Centers
Baltimore, MD, Wash. DC, Atlanta GA
Various Supervisory and Management courses
The University of Pittsburgh
Pittsburgh, PA
Graduate Level Business Program
The Bell Telephone Labs Training Center
Piscataway, NJ
Unix Systems Management and C Language Programming
Proficiencies
Electronic, Unix, Telephony, Radio Communications, Web Design, Organization Design
Other Info
Vice Chair of the Maryland Emergency Systems Board, American Legion, and the American Radio Relay League.
Hold Advanced Level Amateur Radio License WA3MEZ
References available upon request.
Resume:
Roderick W. Hart
9841 Branchleigh Rd.
Randallstown, MD 21133
(410) 655-0393
rod.hart@verizon.net